Regalia’s “Sip & Shop” Event to Raise Money for Scholarships

Daily Memphian

By Tom Bailey

The “Sip & Shop at Regalia” event will offer guests tastes of foods and beverages from the center’s restaurants and other businesses, as well as live music, sales and door prizes.

The event from 5 to 8 p.m. on Thursday, Oct., 18, is a fund-raiser for the Memphis Opportunity Scholarship Trust. The organization provides need-based scholarships for pre-kindergarten through 12th grade at Memphis-area private schools.


Regalia Shopping Center, 6150 Poplar, is at the northeast corner of Poplar and Shady Grove.

Regalia businesses providing food and beverages include Great Wines & Spirits, Owen Brennan’s, Salsa Cocina Mexicana, Ronnie Grisanti’s Italian Restaurant, Paradise Café and Sweet LaLa’s Bakery.

Among the stores participating in the event are Dazzle, Destination Maternity, Eye Spectrum, A Fitting Place, The Find – Designer Home Outlet, Oak Hall, RSVP Stationers/RSVP Baby, Southern Couture and Vineyard Vines by Oak Hall.

Jeremy Shrader Quintet, Slowfire and Memphis University School’s Beg to Differ will provide live music.

Tickets are $20 per person online at sipandshopregalia.eventbrite.com through Wednesday, Oct. 17, or $25 the day of the event purchased either online or at Regalia. Those buying a ticket early will be entered into a drawing for a $100 gift certificate good at Regalia businesses.

Boyle Investment Co. manages and leases Regalia.

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New Eats: Ronnie Grisanti’s Italian Restaurant Opens at Regalia Shopping Center

The Daily Memphian

By Jennifer Biggs

After a couple of weeks of serving a limited menu to invited guests, Ronnie Grisanti’s Italian Restaurant opens its big mahogany doors and its full menu to the public Friday, Sept. 28.

Judd Grisanti opened the restaurant named for his father to honor him and the Grisanti ancestors who cooked for generations of Memphians before him, starting with Judd’s great-grandfather, Rinaldo.


The space in Regalia has been home to Mikasa, Circa by John Bragg, Southward and most recently, Heritage Tavern & Kitchen. Grisanti signed a lease in March, hoped to open in the summer and quickly saw that an extensive remodel would push the date until the fall.

The bar is a double-L shape, seats 24 and includes an oyster bar. The dining room is atmospheric, warm and inviting, intimate despite seating more than 130 in booths along the walls, tables in the center, a large table that can be curtained off for a private party and an upstairs room that can also be private.

“We wanted something cozy, a place where you come and you might want to stay all night,” Grisanti said. “We definitely want everyone to feel at home.”

It’s a typical Grisanti’s menu but done in what Judd calls “antico and nuovo” style, taking old dishes and giving them a new spin. A few of the items from the full menu include pasta dishes such as spaghetti, ravioli, manicotti and more; there’s the beloved Tuscan butter appetizer, fish entrees, chicken, steak, pizzas and veal – picatta di vitello, vitello di parmigiana, saltimbocca and even vitello antico nuovo, a veal chop cooked sous vide then seared and served with a demi-glace.

I recently dined at a soft opening with a limited menu.

We started with calamari fritti, a plate of crisp rings and tiny tentacles served with marinara and lemon-aioli; very nice. The polpette tre amici is a plate of three meatballs in a Pomodoro sauce that was flavorful, but the best appetizer at the table was the toasted ravioli, soft pillows stuffed with a blend of meat, herbs and spinach. The pasta was substantial enough to hold it, but tender and velvety, perfect for topping with or dipping in the Tuscan gravy.

Grisanti’s zuppa di Isabella is a personal favorite: Poached lobster in an asparagus bisque that is both light and lush. The flavor is bright and fresh, yet the creamy soup is decadent in texture and generously topped with shellfish. We also tried the Original Miss Mary’s salad, one found in any Grisanti’s restaurant and a Caesar tossed with a black garlic dressing.

For our main courses (secondi, on this menu), we chose salmone all’arancia, parmigiana de melanzane (eggplant parmesan) and manicotti – which was the favorite at our table. It’s an old Grisanti dish comprising large tubes of pasta filled with house-made salsiccia, beef, spinach and mozzarella di bufala nestled in a pool of meat gravy that was deep and rich in color and flavor – a perfect old school Italian dish.

The tiramisu was a solid example of the classic Italian dessert, but the ricotta cake was the star. It’s a light cheesecake served with a Grand Marnier honey sauce, whipped crème fraiche and berries. It was an excellent choice, but I’ll also try the affogato on my next visit.

At the bar, we sampled two classic cocktails that were both expertly poured. The Boulevardier and the Negroni were top notch, made with good liquor and served as expected in nice glasses. The wine list is extensive and ranges in price from the very reasonable to pricey.

The restaurant was intentionally not full on soft openings, which are generally family and friends or media events designed to let the staff in the kitchen and the front of the house work out the kinks before a restaurant opens to the public. As such, it’s hard to gauge the noise level for a full house, but my guess is that despite the tall ceiling, the booths, tablecloths and the separation of the bar and the main dining room will keep the noise at a reasonable level.

Ronnie Grisanti’s , 6150 Poplar Avenue, opens Friday, Sept. 28 at 5 p.m. Hours will be Monday through Saturday 5-10 p.m. There is valet parking and the restaurant will begin serving lunch within a month

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The Next Generation: Ronnie Grisanti’s at Regalia

The Commercial Appeal

September 25, 2018

The new Ronnie Grisanti’s is a labor of love.

“I knew my father wanted one more restaurant. I had to do this for him,” said chef and owner Judd Grisanti with tears in his eyes.

The Grisanti family has been serving its beloved Northern Italian fare in Memphis for more than 100 years. Judd’s great-grandfather Rinaldo opened his first Memphis restaurant in 1909. Over the years, the family has grown and branched out, and there have been several Grisanti-owned restaurants — each one loved by its customers.

“After my dad passed away last year, I decided it was time to open a new Ronnie Grisanti’s,” Judd said.

Judd went in search of a new location, considering spots all up and down the Poplar corridor.

“I knew I wanted about a 4,000- to 4,500-square-foot space.  One where I can be involved from the front door to the back door. A place I could really wrap my arms around,” he said.

A location in Regalia Shopping Center offered just what he was looking for in a restaurant. He approached Mike Miller, the owner of Heritage Tavern, and eventually made him an offer he couldn’t refuse.

“This space felt like home to me,” Judd said of the location that once was Mikasa Japanese Restaurant. “When my children were little, we’d come here for sushi. Like it was yesterday, I remember them making mini sushi rolls for my then 2-year-old daughter.”

The new restaurant is scheduled to open Sept. 28.

Fans of the original Ronnie Grisanti’s will be relieved to know Judd plans to serve many of his family’s most popular dishes. That said, the menu will have a modern touch.

“I am calling my new recipes ‘Antiquo-Nuovo,’” Judd said. “I am taking old world recipes and making them with modern ingredients and techniques.”

Judd has invested in such modern cooking equipment as sous-vide immersion circulators, smoke guns and even a new state-of-the-art pasta machine.

Just like when his father was in charge, Judd plans to make all the restaurant’s pasta in house.

“Our pasta machine of 30 years broke this summer,” Judd said with a look of heartbreak on his face. “I wish we could still use it but it would have cost more to repair it than replace it.”

The new machine should make pasta-making more efficient, but it’s obvious Judd would have chosen sentimentality over efficiency on this particular piece of equipment.

“We will be making homemade ravioli, tortellini, tortelloni and even linguine with squid ink,” said Judd when asked to mention a few of the pastas they will prepare by hand.

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Developers Boyle and Crews plan 180-home project in Collierville

Memphis Business Journal

June 18, 2018

Two well-known local developers are teaming up to bring 180 new homes to Collierville.

A joint venture of Boyle Investment Co. and Crews Realty recently submitted an outline plan for the large neighborhood to the Collierville Planning Commission. The location — just north of Bailey Station Elementary and another recently proposed project — was a no-brainer, Boyle’s Gary Thompson said.

“[Collierville] is one of the hottest places in our metro area,” Thompson said.

To fit the 180 homes onto the 81 acres, the developers are requesting permission to use smaller lots — some as small as narrow as 50 feet wide — than Collierville allows by right. Thompson said this would go unnoticed from the neighborhood’s exterior because he and his partners plan to leave in place many of the property’s large trees and use 100-foot-wide lots on the periphery of the property.

The project is “not anticipated to have any significant impact to the operations of the adjacent roadway network,” a traffic study performed by Kimley-Horn & Associates Inc. reported.

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Unusual Furniture Store The Find Moving to Larger Space in East Memphis

The Commercial Appeal

By Tom Bailey

An unusual local furniture store has succeeded in doing what its growing base of in-the-know customers love doing: Hunt and capture.

The Find — Designer Home Outlet needed more space than its 5,000 square feet on the Highland Strip. The five-year-old family-owned business launched a search for just the right spot and found 12,400 square feet at Boyle’s Regalia retail center on the Poplar Corridor in East Memphis.

The move from 531 S. Highland to 6150 Poplar will happen by this fall.

That’s similar to the kind of search-and-find experiences that The Find’s customers enjoy.

The business owned and operated by Chris and Neala Hester has access to weekly shipments of furniture that manufacturers have closed out, overstocked or judged to have minor imperfections.

“We get one or two pieces of a particular style, but we get it at a significant discount,” Chris Hester said, adding that he’s got some exclusive agreements with some manufacturers.

“So it’s only that one piece that we would have,” he said. “Most of it is not something you will find at another furniture store in Memphis but you might. Even if you do, it’s going to be significantly less (here).”

The Hesters consider themselves highly selective on what mid- to high-end brands they sell. They also are choosy in selecting specific items of a brand. The result is a showroom of pieces that “are not something you typically see in the Memphis area,” Hester said.

One reason why: Every day The Find’s social media manager posts photos or videos of a handful of new items that the store received.

First come, first served.

“We often get told there is the thrill of the hunt,” Hester said. “And we will oftentimes have a few people competing over one piece within the store.”

Not every customer is alerted by social media. The Find draws a strong word-of-mouth business as well, Hester said.

The store will fill a space in Regalia shopping center that has been empty for about 15 years.

A building permit that became public about a week ago shows the renovation of the Regalia space will cost more than $300,000.

 “We couldn’t have found a more perfect user,” said Jonathan Aur of Boyle Investment Co., the Regalia landlord.

The existing stores in the retail center offer clothes, boutiques and restaurants.

“Furniture is one of those things that people can still — while they do buy online — go sit on and check out,” Aur said. “From all angles it’s fantastic. I think it will drive people to the center.”

The way retail has evolved, the kind of “experiential shopping” offered by The Find is increasingly important, Aur said.

The Regalia space The Find will occupy has been vacant so long in part because its configuration is so unusual. The front is tucked into a corner behind a patio. Also, the store space is unusually deep and angled.

The last tenants there were a toy store and salon.

“We’re lucky to literally find the perfect tenant for that space,” Aur said.

The Hesters don’t mind at all that their spot at Regalia is deep in a corner not easily seen from Poplar.

“In fact, we like the location,” Chris Hester said. “Not only the shopping center location but we like the location in the center, being tucked away. Because we’ve always been a destination spot here on the Highland Strip…

“… That goes with our name: Being a find.”

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Retailer Claims 12,000 Square Feet in East Memphis Poplar Corridor

Memphis Business Journal

May 18, 2018

The furniture store Neala and Chris Hester started in their home five years ago will soon occupy 12,000 square feet in East Memphis’ Regalia Shopping Center.

The Find — formerly called Frugal Home Find — will move to the center from its 5,000-square-foot home at 531 S. Highland St. this fall, Chis Hester said.

“[The Regalia space] is the size we need and it’s in a great location,” Chris Hester said. “At first we were not sure about moving out that far East. … [But], when we started looking at it from a business standpoint, it just made sense.”

The Find has been located on South Highland since 2014, slowly adding space to its store there. Last year, though, the Hesters realized they’d outgrown the neighborhood and started looking toward other locations.

The new home of The Find, which Hester called a “high-end outlet store,” will be situated between Great Wines & Spirits and Salsa Cocina Mexicana.

Chris Hester said a major reason for The Find’s success is its immense social media following. Almost 47,000 people follow the store’s Facebook page, which is more people than follow any Memphis-based retailer the Memphis Business Journal could find besides City Gear.

Boyle Investment Co. owns Regalia. Boyle broker Jonathan Aur negotiated the lease on his company’s behalf.

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Boyle Investment Co. Celebrating 85th Year

Memphis Daily News

March 25, 2018

Boyle Investment Co. celebrated its 85th anniversary with a luncheon on Friday, March 23, for its 113 employees on the top floor of its new Class A office building at 949 S. Shady Grove Road.

That new office building also marks the complete build-out of the Ridgeway Center, a 204-acre mixed-use development launched in the early 1970s in East Memphis.

Boyle is one of Memphis’ oldest real estate development, sales, leasing and management firms.

The two largest mixed-use developments of Boyle’s are Ridgeway Center and Schilling Farms, which as been under development in Collierville for 20 years as of 2018.

The 443-acre Schilling Farms community features newly completed projects such as a 50,000-square-foot ‘Class A’ office building, the second phase of The Carrington multifamily project, and a 9,000-square-foot retail center. Schilling Farms has become a popular site for corporate headquarters in recent years – it is home to Helena Chemical Corp. and Mueller Industries Inc. is constructing its new corporate headquarters there.

Boyle made its first foray outside the Memphis market in 2001, opening an office in Nashville, where it has grown from two employees to 30. Boyle Nashville LLC and their joint venture partners have acquired, developed and manage more than 3.2 million square feet of commercial space, and have more than 532,000 square feet of commercial space under construction.

Since its founding in 1933, Boyle remains family owned with the third generation now involved in management. The company is led by Henry Morgan, co-chairman, and Paul Boyle, president. Other family members include Bayard Boyle Jr., co-chairman, and executive vice presidents Henry Morgan Jr. and Bayard Morgan.

Boyle also has 31 employees who have been with the company for more than 20 years, including Mark Halperin (45 years), Joel Fulmer (46 years) and Russell E. Bloodworth Jr. (49 years).

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85 Memorable Years

85thanniversaryCAphoto

The Commercial Appeal

March 24, 2018

The late Bayard Boyle Sr. would often make a deal with his young grandsons on weekends in the 1970s:  If they would accompany him on his drives to the rural outskirts of Memphis to look over some property, he’d let them sit in his lap, hold the steering wheel and pretend to drive.

“My memories were if we weren’t playing golf with him we were driving around looking at property on weekends or in the afternoons,” recalled Bayard Morgan, now executive vice president of Boyle Investment Company. It’s the same firm the grandfather founded in 1933 with his two brothers.

That kind of passion for land and development has carried the firm to its 85th anniversary. Boyle Investment Company celebrated the feat on Friday by hosting its 113 employees for a luncheon on the top floor of its newest office building, called 949 Shady Grove.

45-year build-out

The venue was fitting considering that last fall’s completion of the 150,000-square-foot building, anchored by Pinnacle Financial Partners, also marked completion of the 45-year build-out of Ridgeway Center.

The multi-use development has been Boyle’s signature business park for the Memphis area. Ridgeway Center hosts more than 150 businesses, including the regional headquarters for Suntrust, Pinnacle Financial, and Kroger, the cylindrical Hilton Hotel, a Malco theater, Benihana restaurant and many others.

The 18-hole Ridgeway Country Club once occupied what is now the northeast quadrant of a high-powered intersection:  I-240 and Poplar. Boyle Investment Company recognized the potential and aggressively pursued buying the 154 acres from the club, recalled Henry Morgan Sr., co-chairman and Bayard Morgan’s father.

 “It was controversial. Some didn’t want to move. They had a clubhouse falling down. Club members subsequently sold and went” further east, Henry Morgan said.

Powerful intersection

It now seems as if Boyle struck gold where the interstate loop would cross Shelby County’s most prominent road. “Everybody recognized Poplar,” Henry Morgan said. “It was the high ridge in Memphis. All the way from the river, the highest ridge that deer and Indians followed, and the railroad. It’s always been the center of growth.”

The company’s founder, Bayard Boyle Sr.,  “had a remarkable ability to identify and acquire properties in areas that would soon become major growth corridors,” firm president Paul Boyle said of his grandfather in a prepared statement. “Today, we still stick to these same principles of careful research and planning, whether it’s a residential subdivision, a shopping center, or an office building that we are developing.”

First PUD

The company did something else forward-thinking in establishing Ridgeway Center. Boyle made Ridgeway Center the city’s first planned unit development (PUD), executive vice president and chief operating officer Mark Halperin said. The new approach gave the firm more flexibility in how it developed the property.

“It was a progressive way to look at a big-size piece of property,” Henry Morgan said of the site that would grow to 204 acres. “… We had the ability to react to the market cycle.”

Boyle endured some difficult periods, like the time the firm left itself vulnerable by preparing space for a large tenant that left a short time after moving in. “That was a terrible mistake,” Henry Morgan said. “Fortunately, we didn’t do that too often.”

Asked for a highlight, he did not have to think long.

Musical chairs

“Right now it’s great becasue of what Mark (Halperin) has done flipping all these tenants around,” Henry Morgan said.

He referred to the musical chairs that started when ServiceMaster announced in June 2016 it would move its headquarters from Ridgeway Center to Downtown Memphis.

What appeared to be a setback for Boyle turned into a positive. Thomas & Betts Corp. decided it would fill the space vacated by ServiceMaster by moving out of its Boyle building at Southwind.

But Boyle’s Southwind building will be filled again because Sedgwick Claims Management will consolidate its offices there.

“It’s a historic time for us,” Henry Morgan said. “Just remarkable… We could have lost all of it if we didn’t have a good product in a good market and with good people.”

Long-term tenants

Boyle has sold off some of its Ridgeway Center property, but still owns about 60 percent of the development.

Some Ridgeway Center tenants have remained in place over 40 years. “In this business if you turn over space too much you end up spending all your nickels on refurbishing,” Henry Morgan said. “What you like is somebody you can keep for awhile.”

This year is also the 20th anniversary of Boyle’s 443-acre Schilling Farms mixed-use community in Collierville. The most recently completed projects there include a 50,000-square-foot office building, second phase of The Carrington apartments, and a 9,000-square-foot retail center.

Boyle Nashville

Boyle Investment opened an office in Nashville in 2001, and by 2005 Boyle’s work in Nashville had grown bigger than its Memphis projects. Boyle Nashville, with joint venture partners, have acquired, developed and managed more than 3.2 million square feet of commercial space, with another 532,000 square feet being built.

“We went over there thinking it was a good expansion for us never realizing, to be honest, how good it would be,” Henry Morgan said. The firm’s Nashville office now has 30 employees.

“Memphis has shallower peaks and valleys than Nashville,” Paul Boyle said. Nashville is “a boom-bust town. (Memphis) is kind of sleepy and easy going. But things are just going crazy up there.”

In Memphis, Ridgeway Center’s land may be filled with buildings but the work there is not completed. Now, Boyle now plans to do some targeted demolition and redevelopment, Halperin said.

The team

Other family members and owners who are leading the firm are Bayard Boyle Jr., co-chairman, and  executive vice president Henry Morgan Jr.

The firm counts 31 employees who have worked for the company more than 20 years.

In addition to Halperin, who has worked for Boyle 45 years, other 40-year-plus employees are Joel Fulmer, 46 years, and Russell E. Bloodworth Jr., 49 years.

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Boyle Investment Company Celebrates 85th Anniversary; Marks Significant Milestones in Memphis and Nashville

MEMPHIS, Tenn., March 23, 2018 – This year marks the 85th anniversary of Boyle Investment Company, one of Memphis’ oldest real estate development, sales, leasing and management firms.  To celebrate, the company is hosting a luncheon on March 23 for its 113 employees on the top floor of its new ‘Class A’ office building at 949 S. Shady Grove.

The 85th anniversary marks the achievement of significant milestones at two of Boyle’s largest projects in the Memphis region: Ridgeway Center and Schilling Farms.  In the fourth quarter of 2017, Boyle celebrated the grand opening of 949 Shady Grove, a new ‘Class A’ office building on the last remaining site in Ridgeway Center office park, marking final completion of the 204-acre mixed-use development launched in the early 1970s in East Memphis.  Also, this year marks the 20th anniversary of Boyle’s 443-acre Schilling Farms community in Collierville, where newly completed projects include a 50,000-square-foot ‘Class A’ office building, the second phase of The Carrington multi-family project, and a 9,000-square-foot retail center.

Boyle also celebrates significant milestones in the Nashville region, where in 2001 the company opened an office which has grown from two employees to 30 employees today. Under the direction of Phil Fawcett and Jeff Haynes, Boyle Nashville, LLC and their joint venture partners have acquired, developed and manage more than 3.2 million square feet of commercial space, and have more than 532,000 square feet of commercial space under construction.  Large-scale projects in Nashville include Capitol View, which will offer 1.1 million square feet of ‘Class A’ office space, 130,000 square feet of specialty retail/restaurant space, 378 luxury apartments, a Hampton Inn & Suites, a 2.5 acre urban activity park, and a jogging/biking trail connected to Nashville’s greenway system.  The last two years have brought explosive growth at Berry Farms in Franklin, with four major headquarters announcements at the 600-acre mixed-use project, which also includes a town center and a variety of residential communities.  Construction is underway on McEwen Northside, a 45-acre development in Cool Springs that offers fully integrated office, retail, residential and green spaces.  Boyle’s Nashville office is located at the company’s own 60-acre Meridian Cool Springs development, which offers more than 900,000 square feet of office and 90,000 square feet of retail space.

Since its founding in 1933, Boyle remains family owned with the third generation now involved in management. The company is led by Henry Morgan, Co-Chairman, and Paul Boyle, President. Other family members include Bayard Boyle, Jr., Co-Chairman, and Executive Vice Presidents Henry Morgan, Jr. and Bayard Morgan.

One of the company’s greatest assets is its “deep bench” of experts – longtime employees who have stayed with the company for years. Boyle has 31 employees who have been with the company for more than 20 years.  Their expertise and long-term involvement with the company have been a great plus.  Three non-family members have been with the company for more than 40 years:  Mark Halperin, 45 years; Joel Fulmer, 46 years; and Russell E. Bloodworth, Jr., 49 years.

Over the years, Boyle has made a profound impact on the city of Memphis.  A Boyle family ancestor, John Overton, founded Memphis in 1819 in partnership with Andrew Jackson.  In the early 1900s, Edward Boyle developed stately Belvedere Boulevard in Midtown.   Boyle Investment Company was founded in 1933 by three of Edward Boyle’s sons – Snowden, Charles and J. Bayard, Sr.   The 1960s saw the development of River Oaks and Farmington. In the 1970s, Boyle paved the way for the city’s growth eastward with one of Memphis’ first office parks, Ridgeway Center, which today offers more than 2 million square feet of space.  In the 1980s, Boyle began development of Humphreys Center, which has become East Memphis’ bustling medical/office center.  The 1990s saw the development of even more ambitious projects such as the 443-acre Schilling Farms community in Collierville.  The company also developed numerous retail centers in the Memphis area during this period, including Regalia, Shops of Humphreys Center, Shops of Forest Hill, and Gallina Centro, as well as Preston Shepard Place and Southwest Crossing in Texas.   Boyle Nashville, LLC was formed in 2001 and has grown to be the largest developer in the region.  Boyle Insurance Agency, headed by Cindi Gresham, continues to thrive and offers both commercial and personal lines of insurance.

Our grandfather, Bayard Boyle, Sr., and his two brothers initially focused their efforts on buying land and developing residential subdivisions and shopping centers,” says Paul Boyle, President. “He had a remarkable ability to identify and acquire properties in areas that would soon become major growth corridors.  Today, we still stick to these same principals of careful research and planning, whether it’s a residential subdivision, a shopping center, or an office building that we are developing.”

While the company focuses a great amount of resources in the office and retail sectors of the commercial real estate market, the company also is known for its high-end residential communities including River Oaks, The Cloisters, Chartwell, Green Shadows, Blue Heron, the Gardens of Southwind, Golfwalk at Southwind, Riveredge, Bedford Plantation, and Spring Creek Ranch just to name a few.  Boyle is currently active in the Germantown market with development of The Pinnacle of Germantown and Allelon, and is moving forward with additional phases at Spring Creek Ranch in the Collierville Reserve and Twin Lakes of Piperton.

“We’ve built a strong company because the family, from the beginning, has been committed to developing for long-term value,” says Henry Morgan, Co-Chairman.  “We operate on the belief that properties are long-term investments that should be carefully planned, built, and maintained.  With all of our activity in Memphis and Nashville, we think the future looks mighty bright.”

 

 

 

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Carrington Retail Center Is Fully Leased with Opening of New Cheffie’s Café in Collierville

Schilling Retail_02 11-2017 by jeffery jacobs

The 9,000-square-foot Carrington Retail Center at Schilling Farms in Collierville, Tennessee, is fully leased. Boyle is pleased to welcome the new Cheffie’s Café, which opened this week, joining Pure Nails & Spa and Burn Boot Camp.  The new Merle Norman opened several months ago in the adjacent 50,000-square-foot mixed-use building.  Boyle property managers Dena Forbes and Angelica Savage, along with leasing agent Jonathan Aur, were on site today visiting the newly opened retail and office tenants.  The Carrington Retail Center, which is adjacent to The Carrington West apartments, is a great amenity for the Schilling Farms residents and office workers, who are now enjoying the ability to walk from their homes or offices to enjoy lunch and dinner, coffee, shopping and exercise classes.

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How Pinnacle Is Making a Name for Itself in Memphis

The Commercial Appeal

Bankers in Memphis and Nashville have been natural rivals for decades, but Memphis rarely has seen anything like this bank.

In the three years since they pushed into the Memphis banking market, they have laid out cash to sponsor Memphians’ pride and joy — the Memphis Grizzlies basketball team.

They weathered a lawsuit accusing them of poaching prized employees from First Tennessee Bank.

They just moved into the newest office building in East Memphis, putting up their sign in the heart of the city’s corporate row across the street from FedEx Chairman Fred Smith’s offices.

They just recorded the largest percentage increase in customer deposits of any of the 56 banks running 368 branch offices in Greater Memphis.

Who is “they”?

Pinnacle Financial Partners and, more precisely, Terry Turner.

From zero to No. 2

Graced with a white shock of hair, a traditional blue banker’s suit and a straight forward manner of speaking, Turner strides into the blond-wood hallway of the new Pinnacle office at 949 Shady Grove.

Setting out in 2000 to launch Pinnacle as a community bank in Nashville, Turner rode the Nashville boom, a string of acquisitions and his own aggressive instincts. Pinnacle now ranks as the largest homegrown bank in the state after First Tennessee, the 153-year-old bank based in Memphis.

Turner, whose office is in Nashville in the 29-story tower named Pinnacle at Symphony Place, traveled to Memphis last week to meet with clients. I interviewed him in the Shady Grove office. He talked for an hour about Pinnacle’s growth from essentially nothing to No. 2.

Even though it doesn’t hang ads on the side of buses or boast of its services on television, Pinnacle has quickly established a presence in Memphis since entering the market in 2015.

It has only five branch offices, but given its Grizzlies ties and timely philanthropy such as the $800,000 donation to the Senior Housing Crime Prevention Foundation and $1 million commitment to the loan pool of low-income lender United Housing Inc., the  name is hard to miss. Pinnacle also has done something else.

It’s caught the attention of business executives hunting for commercial loans, the kind used to buy equipment and pay for expansions.

Big Memphis corporations including FedEx and AutoZone are now Pinnacle borrowers by virtue of what are called syndicate loans. Pinnacle teams with New York banks in making loans to large companies. It’s also looking for small and midsize borrowers and preparing to ramp up a medical loan specialty to tap into the city’s large health care industry.

We’re out there asking for the business,” said Kirk Bailey, chairman of Pinnacle’s Memphis operations.

Stepping into Memphis

Pinnacle entered Memphis with the $83 million purchase of a quiet east-side institution named Magna Bank.

Magna was to banking what a barbecue place was in the restaurant world, a specialist rather than a full-menu steakhouse. Magna’s specialty was real estate loans to hotel, store and warehouse developers.

Board members included the well-known Memphis real estate entrepreneurs Harold Crye and Dick Leike. Its top executive was Kirk Bailey.

Just as Alabama banking conglomerate AmSouth acquired First American National Bank of Nashville, AmSouth also bought Leader Federal, a major real estate lender in Memphis.

The deal disgorged Terry Turner from First American, then the largest homegrown bank in Nashville. He was in charge of the retail banking and investment unit. He went on to found Pinnacle. Bailey, an executive vice president at Leader Federal, went out and helped form Magna.

Had Magna been located in fast-growing Nashville it might have become as large as Leader Federal someday. Situated in Memphis, Magna grew but not as fast.

By 2015, Magna loans totaled $460 million. By mid-summer 2017, under the Pinnacle name, the loan volume had doubled to almost $1 billion in the Memphis market, Bailey said, up 45.5 percent from the year before.

What led the growth was the new emphasis instilled by the Nashville bankers. Pinnacle was a full-service bank on the lookout for commercial loans.

In three years, the company added about 50 lenders, investment advisers, trust officers and similar positions responsible for generating profits. This year plans call for hiring 15 more, bringing Pinnacle’s employment level in Memphis to 171 jobs.

Why Pinnacle grew

Seated in a conference room at 949 Shady Grove, Turner listens intently. I ask why Pinnacle grew.

I don’t spell this out, but I wonder why Pinnacle and Magna both opened about the same time and one is now the state’s No. 2 homegrown bank and the other has gone the way of Leader Federal, Morgan Keegan, National Bank of Commerce and Union Planters National Bank — big Memphis financial names that are no more (Union Planters, Morgan Keegan and Leader Federal were wrapped up in Regions Financial, the new name of the old AmSouth, while SunTrust of Atlanta bought NBC).

My thought is Pinnacle grew largely because Nashville grew. If you put cash in a bank, the bankers quickly loan out the money or invest it on the bank’s behalf in stocks and bonds. Bankers call these loans and investments assets (loans are considered an asset because the bank earns profit on the borrower’s interest payments).

Pinnacle’s assets now exceed $22 billion, second among the Tennessee-based banks to First Tennessee’s $29 billion. About half the assets trace to acquisitions of banks folded into Pinnacle. The other half is growth — bringing in deposits and loaning out the money.

Given the Nashville surge, it seemed deposits would flood into Pinnacle as soon as it opened its door. Any competent banker could pile up profitable assets.

After all, banks in Nashville held $57.4 billion last year in customer deposits, up from $18.1 billion in 2000, FDIC reports show. That’s a lot of money to loan out and stash in stocks and bonds considering Memphis banks have gone to $30 billion in total deposits from $18.7 billion in the same period.

Right off I asked Turner whether bank acquisitions or Nashville’s extraordinary rise paved way for Pinnacle’s growth. He said it was both and quickly steered to another reason. More than either, he said, it was customers coming from established banks.

“There’s no doubt Nashville has grown, but we’ve also grown by taking on a significantly bigger piece of market share,” Turner said.

Taking market share

Turner explains how that’s done. What’s clear is Nashville’s banking market and Memphis’ were once much different.

Back when Bailey was at Leader Federal, Memphis’ big hometown banks held about 75 percent of all the bank deposits and made about 75 percent of the loans. Out-of-town banks accounted for the remainder.

Nashville was the opposite. Its big banks were acquired before Memphis’. By the late 1990s these big out-of-town players controlled 75 percent of deposits and loans in Nashville.

Turner said the out-of-town banks were slow to make decisions. And turnover was rife in the big banks. Customers were frustrated by green bankers.

“We felt like service of the large regional banks wasn’t good,” Turner said.

Backed by Nashville entrepreneurs including prominent office developer John Eakins, Turner and a bevy of ex-First American bankers set out to create a bank built around local decision-making and mature professionals.

“There’s almost nothing we need to go to Nashville for to get approved,” said Bailey, whose office can make loans up to $10 million.

Rather than train a new team, Pinnacle hires seasoned bankers, which led to a pair of legal conflicts. First Tennessee filed a lawsuit accusing the bank of staffing its Memphis office with one of its experienced crews of wealth advisers. The case was eventually settled and Pinnacle apologized but the strategy continues. Regions filed a lawsuit accusing former employees in Nashville of violating contracts when they went to Pinnacle.

“Most people bank with the banker, not the bank,” Bailey said. “The Pinnacle model is based on recruiting the key people in a city who have the experience and the customers loyal to them. That’s the best way to get a strong foothold in a city.’’

To attract workers, Pinnacle uses a compensation system unusual in the Leader Federal era. Almost every employee receives 10 percent to 20 percent of their pay in the form of a cash bonus based on the bank’s performance. The key metric is earnings per share. That tracks profits and the stock price.

Today, 35 percent of the employees leave the typical bank every year. Pinnacle’s turnover: 7 percent.

The strategy has paid off. Companies and individuals are moving their deposits to Pinnacle. In Memphis alone, Pinnacle’s deposits swelled to $786 million last year, compared with Magna’s final year of $447 million.

It’s true First Tennessee, Regions and SunTrust remain far larger. But no bank in the city has grown deposits over the last years as fast as Pinnacle.

Ted Evanoff, business columnist of The Commercial Appeal, can be reached at evanoff@commercialappeal.com and (901) 529-2292.

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Cindi Gresham Awarded Insuror of the Year Honor

Cindi Gresham Awarded Insuror of the Year Honor

by the Insurors of Tennessee

Memphis, Tenn., October 17, 2017 – Cindi Gresham, CIC, President of Boyle Insurance in Memphis, was recently presented with the prestigious “Insuror of The Year” award at the 124th Annual Convention of the Insurors of Tennessee held at the Peabody Hotel in Memphis, Tennessee. The award is the highest honor presented annually by the group, which is a statewide association of independent insurance agents and brokers.

Gresham served as President of Insurors of Tennessee in 2015, and is also a former President of the Insurors of Memphis local board. She has over 40 years of experience in the insurance industry, and earned her designation as a Certified Insurance Counselor in 2012. She is a supporter of various senior and youth organizations, as well as University of Memphis athletics.

“Cindi is a wonderful example of a business and community leader, and has been a great volunteer for this organization,” says Insurors CEO Chuck Bidek. “She has given countless hours of service to our Association, the insurance industry and the Memphis community. We are proud to name her as our 2017 Insuror of the Year.”

Insurors of Tennessee is a trade association that was founded in 1893 and currently represents over 450 independent insurance agencies in Tennessee. Its members offer consumers a “Trusted Choice” of insurance companies, advocacy and professional advice for all their insurance needs. To find an independent insurance agent in your community, visit www.trustedchoice.com.

 

 

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